How can quality storytelling have an impact as AI changes the media landscape?

Having struggled to come to terms with the disruption caused by the move to digital platforms, traditional media outlets are under threat again, this time from Artificial Intelligence. But does the latest transformation offer an opportunity, with human-led storytelling gaining traction in a fast-changing world?

This isn’t just crisis comms – this is M&S crisis comms

At first glance, crisis communications may seem solely focused on managing the immediate fallout. But in reality, it extends far beyond quick damage control – it’s deeply rooted in the long-term trust a brand has cultivated over years of consistently delivering on its promises

AI Digest – April 2025

This month, AI action figures stir controversy, WhatsApp’s blue circle leaves users upset, and AI chipmakers grapple with the effects of new restrictions.